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How bee998 Handles Your Personal Information

This page sets out exactly what personal data bee998 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and what we do with it.

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bee998 How bee998 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you want to request a copy of the data we hold on your account, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right first stop. You can reach us through the channels below. When you contact us about a data matter, include your registered account number so we can locate your record without delay.

Live Chat Open the chat widget from any lobby page. Mention that your query is a privacy or data request so the agent routes it to the right team straight away.
Email Support Send your data request or privacy concern to our support email address. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — you use on the account.
Account Help Centre Log in, go to your account settings, and use the Help section to submit a privacy query directly. Responses are linked to your account record for accurate follow-up.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across the bee998 platform so that data moving between your device and our servers — including your account login and payment flow — is protected in transit. Account access uses a one-time PIN sent to your registered mobile number, adding a second layer beyond your password. We review data retention schedules periodically, and we do not keep records longer than we need to. Where we work with third parties such as bKash, Nagad or Rocket to process payments, those relationships are governed by written data agreements.

SSL Encryption Every connection to the bee998 lobby runs over SSL. Your login credentials, session data and payment references are encrypted in transit between your device and our servers.
OTP Account Access Logging in requires a one-time PIN sent to your registered mobile number. This means even if your password is compromised, your account stays protected without extra steps from you.
Data Retention Policy We keep your account data while your account is active and for a defined period after closure. Records we no longer need are deleted on a rolling schedule, not stored indefinitely.
Third-Party Payment Agreements When bKash, Nagad or Rocket process your deposit or withdrawal, those transactions are covered by written data agreements. We do not share your wallet PIN or full payment credentials with any third party.

Privacy Policy — Frequently Asked Questions

Below are the questions we hear most often about how bee998 handles account data, cookies and payment information. If your question is not covered here, reach out via live chat or email and a team member will respond directly.

We collect your name, mobile number, and the wallet identifier you register — bKash, Nagad or Rocket. We also log device type, IP address and session activity while you use the lobby.

No. Your wallet PIN is processed directly by bKash, Nagad or Rocket. We only receive a transaction reference that confirms a deposit cleared — we never see or store your PIN.

Contact support via live chat or email with your registered account number. Our team will locate your record and prepare a data summary. Requests are handled in the order they are received.

We use cookies to keep your session active, remember lobby preferences and analyse site performance. You can adjust cookie settings in your browser, though some features may not work correctly without them.

We retain your data for a reasonable period after account closure as required by applicable rules in the regions we operate. After that period, records are deleted on a scheduled basis, not kept permanently.

This policy applies to accounts opened in regions where bee998 is accessible. Whether you can open or use an account depends on your local law and eligible region — please check your local rules before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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